Recoup vs Gravy

The recovery tool Gravy can't be — because it doesn't run on Square.

Gravy is a managed service — real people call and text your customers to recover failed payments — priced as a monthly fee plus a commission on what they recover. It's Stripe-oriented and doesn't run on Square. Recoup automates the same recovery for Square sellers at a flat fee, with no commission on your revenue.

Start free See pricing

~10 min setup · flat fee · keep 100% of what we recover

Gravy

Human-powered recovery service

monthly fee + success commission · does not support Square.

Recoup

Square-native recovery, flat fee

$29 / $59 / $99 per month · 0% revenue share · keep 100% of what we recover · free tier to start.

What it costs at $3,000/mo recovered

Gravy / year

$7,200

Recoup / year (Growth)

$708

You keep

$6,492

Gravy takes 20% of everything it recovers, so the bill scales forever. Recoup is flat — the more you recover, the more the gap widens in your favor.

Works with Square

Feature
Recoup
Gravy

Native Square integration

Gravy is built for Stripe/Shopify — Square is not a supported processor.

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Layers on your existing Square billing (no rip-and-replace)

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Recovers overdue Square Invoices (Square itself never retries these)

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Recovers Square Subscriptions + card-on-file charges

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Recovery + dunning

Feature
Recoup
Gravy

Decline-code-aware smart retries

Branded multi-touch dunning email sequence

Send from your own verified domain

Hosted card-update page (PCI SAQ-A)

Late fees on overdue invoices

On the roadmap
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SMS dunning

On the roadmap

One-click win-back / reactivation

On the roadmap

Recovery analytics + attribution ledger

Pricing

Feature
Recoup
Gravy

Model

Flat monthly
Fee + commission

Starting price

$29 / mo
Fee + ~20% commission

Revenue share

0%
~20% blended

Free tier

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Where Gravy wins

Gravy's human-first approach recovers payments that pure automation misses — a real specialist reaching out lands differently, and they report high recovery rates. If you want a done-for-you, high-touch service and don't mind sharing the upside, Gravy delivers. Recoup is the software alternative: Square-native, automated, and flat-priced, so the recovered revenue stays yours.

On Square? This is the one built for you.

Connect Square read-only and see your recoverable revenue in ten minutes — no rip-and-replace, no rev share.

Start free